Final Exhibitor Joining Instructions


**Important Reminder**

You MUST wear a hi-vis vest and suitable footwear on both the build-up and breakdown of this event to comply with CDM Regulations.

Event Schedule:

  • Please click HERE to review the event schedule which includes build-up and breakdown access, show opening hours and evening reception information
  • NOTE: Stand package exhibitors will have access to the halls from 12.00pm on 13 March; please be aware furniture, electrics, AV and graphics will continue to be installed throughout the day

Exhibitor Badges:

  • Please submit your exhibitor badge order no later than 5.00pm on Friday 10 March
  • As part of the badge order process, you will agree to our site induction, giving you immediate access to set-up your stand when you arrive during build-up
  • Exhibitors arriving who have not placed a badge order by the deadline will be required to complete the site induction onsite; this is likely to delay set-up access
  • Please click HERE to order your exhibitor badges
  • Ordered exhibitor badges will be sent via email in a print-at-home format; alternatively, you can print your badge onsite from 1.00pm on 13 March in the Hall 1 entrance

CDM Regulations:

  • The build-up and breakdown periods of this event operate under The Construction (Design and Management) Regulations 2015
  • All exhibitors MUST wear a hi-vis vest and suitable footwear for a construction environment; sturdy boots with ankle support are recommended
  • Hi-vis vests are not supplied. You will not be permitted to access the halls by the security team without them, so please make sure you bring them with you!
  • All exhibitors and contractors will be issued with a green wrist band upon entry; please wear it for the duration of the build-period
  • Please familiarise yourself with the Site Rules and Induction, prior to your arrival

Parking/ Access – Build-Up:

  • Address: Hall 1, The International centre, International Way, Telford. TF3 4JH
  • To view the Venue Site Map, please click HERE
  • The venue has the use of approx. 1500 car parking spaces onsite
  • Exhibitor parking is FREE OF CHARGE for the duration of the event
  • Exhibitors and contractors MUST display THIS PASS in their vehicle window at all times to gain entry to the car parks
  • The parking pass is valid for build-up, show open and breakdown
  • Please use the following car parks:
    • Build-up, show open and breakdown: Car Parks P4 & P5

Exhibitor Pre-Reception:

  • Will take place 4.30pm – 5.30pm in Hall 1 foyer
  • This is a rolling reception, so please pop buy and have a drink on us when you can!
  • Please ensure your stand is fully set-up, prior to attending the reception

Show Open Days:

  • The dress code for this event is business attire
  • Children are not permitted in the halls
  • Exhibitors will have access to the halls from 8.00am/ 1.5 hours prior to show open on Tuesday 14 March, and from 8.30am/ 1 hour prior to show open on Wednesday 15 March
  • 14 March Opening Hours: 9.30am – 5.00pm (Evening Reception 4.00pm – 5.00pm)
  • 15 March Opening Hours: 9.30am – 4.00pm
  • There is a refreshment bar in the hall, serving hot and cold beverages and light snacks
  • The main catering facilities are also in the Hall, serving sandwiches, salads and other hot food items

Parking/ Access – Show Open Days:

  • The venue has the use of approx. 1500 car parking spaces onsite
  • Exhibitor parking is FREE OF CHARGE for the duration of the event
  • Exhibitors and contractors MUST display THIS PASS in their vehicle window at all times to gain entry to the car parks
  • The parking pass is valid for build-up, show open and breakdown
  • Please use the following car parks:
    • Build-up, show open and breakdown: Car Parks P4 & P5
    • Please click HERE to view the venue site map


  • The events will close at 4:00pm on 15 March 2023
  • Breakdown will commence 30 minutes after show close/ when all visitors have vacated the hall.
    • Please do NOT attempt to remove exhibits or breakdown your stand until this time
  • The pedestrian exits will be opened 30 minutes after show close to allow exhibitors to exit the hall with items that can be carried
  • Roller doors at the rear of the hall will not be opened until the venue security team are happy that the show is clear of visitors (approximately 30 minutes after show close). Contractors may then gain access and movement of trolleys / fork lifts can commence
  • Power will be turned off 30 minutes after show close
  • No large items i.e. pop-up stands or trolleys may be taken through any of the main public entrances. These must exit the building via the roller doors at the rear of the hall
  • All exhibits need to be clear of the hall no later than 10.00pm on 15 March 2023
  • ALL (non-rental) stand items MUST be removed by exhibitors at the end of the event; this includes leftover leaflets/ marketing collateral, custom-build stand carpet etc
  • CDM Regulations will be in effect for the duration – a hi-vis vest and suitable footwear are compulsory
  • To view the site rules and induction, please click HERE
  • Industry and company Health & Safety policies are to be observed and adhered to at all times
  • No persons under the age of 16 are permitted in the exhibition hall during breakdown
  • No vehicles will be allowed to load or enter / exit the venue until authorised by a member of the venue security team
  • Do not obstruct the aisles and exits with rubbish etc. Gangway access needs to be maintained in case of an emergency
  • Exhibitors/ contractors are responsible for leaving their stand package/ floorspace as they found it; abandoned items may be subject to a disposal fee

Parking/ Access – Breakdown:

  • Breakdown will commence 30 minutes after show close/ once ALL visitors have vacated the halls and the mains power supply has been switched off
  • Exhibits can be removed and booths dismantled from 4.30pm on 15 March 2023 – breakdown prior to this time is not permitted
  • Exhibitors who need to use the lorry way to access the hall – a queuing system for loading will be in operation
  • Exhibitors who can hand carry smaller items out – may do so via the venue main entrance/ pedestrian exits from 4.30pm

Loading/ Unloading:

  • Report to the Gate House on Arrival and follow instructions and directions given by Security Personnel
  • Vehicles entering the venue grounds must conform to speed limits and road signs
  • Do not park on double yellow lines or hatched areas
  • Do not park on pavements or pedestrian walkways as this may obstruct pedestrians
  • Slow down when approaching junctions, narrow roadways and in areas of congestion
  • Avoid obstructing points of access or exit
  • Ensure your vehicle parking pass is on display in the vehicle
  • A queuing system for loading / unloading on occasions will be in operation
  • Adhere to times allocated for loading / unloading given to you by Security personnel
  • If you experience difficulties and cannot complete your loading / unloading on time then please inform a member of Security who may be able to extend your time
  • A ‘One Way’ system on occasions will be in operation. Follow instruction and directions given by Security at this time
  • Once you have unloaded your vehicle you will be directed to a car park
  • Request Banksman assistance from Security personnel before reversing your vehicle if over 7.5 tonnes
  • All pedestrians please be aware of vehicles loading and unloading and moving / reversing vehicles including forklifts. Always use designated pedestrian walkways
  • Vehicles parked in unauthorised areas may be removed by the venue

Arrival by Train:

  • Telford Central Station is located less than a mile from The Telford International Centre and is walkable in around 15 mins
  • There is also a regular bus service from the train station to The Telford International Centre
  • To find out more about Telford International Centre, please visit their website

Exhibitor Services/ Organiser Office:

  • Is located in the suite of offices outside the entrance to Hall 1 Entrance
  • Representatives from the Organiser Operations Team, Stand Services Contractor, Shipping & Handling and Health & Safety Teams will be available, should you require assistance
  • The phone number for Exhibitor Services is 01273 286 399

Wi-Fi Access:

  • The venue provides a Wi-Fi network; TICUK, enter email address to login
  • This network is suitable for light browsing only and connectivity is not guaranteed

Lead Retrieval/ Data Capture:

  • Lead Retrieval units can be collected from 1.00pm on 13 March in the Hall 1 entrance; the team will also be on hand for any queries you may have relating to the system

Onsite Handling & Storage:

  • If you require onsite handling assistance and/ or storage of your empties/ crates during the show, this MUST be pre-booked with the official contractor for these services, European International Fairs
  • For further information and to place an order for services, please click HERE

Power & Electrics:

  • To place an order for stand-alone electrics/ lighting, please visit the Stand Services Page of this manual
  • All stand electrics must be installed by a qualified/competent contractor
  • External contractors must provide evidence of testing and certification for electrical works carried out
  • Any work done by your contractor will be checked by a Stagecraftuk electrician onsite
  • Only one extension lead can be plugged into a single socket outlet
  • Extension leads must have a cord no longer than 2 meters and a maximum of 4 ways and hold an up to date P.A.T test certificate
  • Direct machinery mains connections are available on request; please contact Stagecraftuk to discuss your requirements:

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